1. Introduction
Welcome to National Property Group (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.nationalpg.co.uk (the “Website”) and use our services.

2. Information We Collect
We may collect and process the following personal data about you:

• Personal identifiers (such as name, email address, postal address, telephone number) when you provide them (e.g., via contact forms, registration, newsletter sign-up).

• Payment or transactional data, if you purchase goods or services (e.g., billing address, payment method, transaction details).

• Technical data about your device and usage of the Website, including IP address, browser type, operating system, referral source, pages visited, time spent on pages, and click-stream data.

• Cookies and similar technologies as described in our Cookies Policy (if applicable).

• Any other information you choose to provide (for example via correspondence, enquiries, feedback or when you communicate with us).

3. How We Use Your Information
We use your personal data for the following purposes:

• To provide, operate, maintain and improve the Website and our services.

• To register you as a user, process your orders, and manage your account.

• To respond to your enquiries, comments or questions and provide customer service.

• To send you administrative information (such as changes to our terms, policy, or other service-related notices).

• To send you promotional communications (if you have opted in) about our products, services, offers and events; you may opt-out at any time.

• To personalise your experience and show you content or adverts that match your interests.

• To comply with legal or regulatory obligations.

4. Legal Basis for Processing (for UK/EU users)
If you are located in the UK/EU, our lawful basis for processing your personal data includes:

• Performance of a contract (e.g., processing your order).

• Your consent (for example to send you marketing emails).

• Our legitimate interests (for example improving our services, maintaining security) provided this does not override your rights.

• Compliance with a legal obligation.

5. Disclosure of Your Information
We may share your personal data with:

• Service providers, contractors and other third parties we use to support our business and deliver the Website and our services (for example payment processors, hosting providers).

• Affiliates, partners or subsidiaries (if any).

• Law enforcement or regulatory authorities when required by law or to protect our rights or users.

• In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of that transaction (we will notify you of any such change).

6. International Transfers
If we transfer your personal data outside the UK/European Economic Area (EEA), we will ensure appropriate safeguards are in place (such as standard contractual clauses or other authorised transfer mechanisms) to protect your data.

7. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. After that, we will securely delete or anonymise it.

8. Your Rights
Depending on your jurisdiction, you may have rights including:

• Access to your personal data and request a copy.

• Correction of inaccurate or incomplete data.

• Deletion (erasure) of your personal data (“right to be forgotten”) in certain circumstances.

• To restrict or object to processing of your data.

• The right to data portability.

• To withdraw consent at any time where processing is based on consent.
  If you wish to exercise any of these rights, please contact us at info@nationalpg.co.uk.

9. Cookies and Tracking
Our Website uses cookies and similar tracking technologies. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookies Policy.

10. Security
We have put in place appropriate technical and organisational measures designed to protect your personal data from accidental loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no internet transmission is entirely secure and we cannot guarantee absolute security.

11. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those other websites. We encourage you to read the privacy policies of any such third parties.

12. Children’s Privacy
Our services are not intended for use by children under 16. We do not knowingly collect personal data from children under this age. If you believe we have collected such data, please contact us and we will take steps to delete it.

13. Changes to This Privacy Policy
We may update this policy from time to time. The “Last updated” date at the top of this page indicates when this version was published. We encourage you to review this policy periodically to stay informed about our privacy practices.

14. Contact Us
If you have questions or concerns about this privacy policy or our privacy practices, please contact us at:
National Property Group/www.nationalpg.co.uk
24-26 Regent Place, Birmingham, B1 3NJ
Email: info@nationalpg.co.uk